Shipping Policy

Our processing times are typically 1-5 working days for items produced in-house and we produce nearly everything ourselves. Occasionally there are times when we're unable to process items within this timeframe so if your order is urgent, please contact us to enquire about when we can have your order in the post. 

If you do not provide print-ready artwork or clear instructions as to what you need printing, we may need to reach out to you for clarification and this can delay the processing times. 

Additionally, for a small number of items, processing times are longer when they are produced using one of our specialised partners. This varies but can be 3-5 working days. 

We’re a small family business and as such, have commitments during UK school holidays that often can slow down the processing of orders over these periods as it’s not financially viable to hire in cover for these brief periods. 

Please bear this in mind and get your orders in AT LEAST a week before any upcoming school holiday to be sure we have time to process your order before potentially closing for a brief period.

We have a popup info box on the site to share information about pending periods of slower processing or periods of downtime with our wide customer base. Once we know the last date for orders (order deadline) we’ll add that info as well. 

Delivery costs are calculated during the checkout process and vary widely depending on the type of products you are ordering, their size/weight, where they are going and what service options are available.

Shipping Time estimates are as follows:
- Please note - upgrading to a faster delivery service doesn't guarantee faster processing times, though we will try and prioritise those orders when resources allow

UK Domestic Standard Delivery
- Royal Mail Special Delivery Guaranteed Next Day by 1pm
- Royal Mail Tracked 24 - Usually 1 Working Day
- Royal Mail First Class - 1-2 Working Days

Europe - International Standard
- Royal Mail states 3-5 Working Days (though sometimes it can take 1-3 weeks)

Rest of World - International Standard
- Royal Mail states 6-7 Working Days (though sometimes it can take 1-3 weeks)

Let customers speak for us

from 835 reviews
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Great product and print quality!

Effie S
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Blown away!

I dont often leave reviews but my order just came through the post box and I cant believe the quality. This is without doubt a first class service at a great price! Thank you so much, I will be back for more!

Jake

Jake
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

Paul Cummins
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
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Superb, will order again soon!

Kathryne H
Custom Cut HTV Iron On Transfer To Press Yourself At Home, Personalised Cad Cut Plotter Cutter Vinyl & Iron-on Heat Transfer Vinyl
Custom Cut HTV Iron On Transfer To Press Yourself At Home, Personalised Cad Cut Plotter Cutter Vinyl & Iron-on Heat Transfer Vinyl
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I had an unusual request for some waterslide labels for a pre-war car fuel pump. (SU Petrolift)

Having been able to create a basic image myself, Phill patiently refined the image and it's dimensions to accurately recreate a convincing facsimile of the original label.
The job of getting it right took a lot of communication over several detailed messages, and I am extremely pleased with the result.
Although I have not yet had the chance to apply the decals, I'm more than confident that all will be well.

Many thanks Phill for your patience and help in getting this small detail on an old car right, and for the blisteringly quick arrival in the post!

Top Job

Vita K
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
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Excellent service! Will definitely buy from again.

Erling R
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
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Came out brilliant and easy to apply!

Consuelo H
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
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Looks even better in person

Geovany K
RAF Roundel Pin Badge, MOD Rings Pin Back Button Badge
RAF Roundel Pin Badge, MOD Rings Pin Back Button Badge
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love it is so cute!!

Jonathon B
RAF Roundel Pin Badge, MOD Rings Pin Back Button Badge
RAF Roundel Pin Badge, MOD Rings Pin Back Button Badge
Custom Waterslide Decals - Plastic Model Subjects

I am a very satisfied repeat customer to Phoxy Design & Print, and recently received my three fabulous A5 sheets of custom designs for 1/72 and 1/35 armoured vehicles. As always, the quality and opacity of the decals are first class, they are thin (but not excessively) and behave perfectly either with or without decal set/ softening solutions. Very highly recommended all round! Also the customer service in terms of timely replies has been exceptional, and any problems or queries/ design tips I asked about were always effectively answered.

Mike Ashford-Smith
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

Great service and amzing quality decals that arrived quickly

Scott Whyte
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
GREAT SERVICE

ORDERED ON DAY AT 2PM

ARRIVED THROUGH DOOR AT 10.30 THE NEXT DAY

BRILIANT SERVICE

MARTIN BLUNDELL
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Excellent From Start To Finish

First time using Phoxy and couldn’t be happier. Next day turnaround time, quality print and worked flawlessly. Created some bicycle frame waterslide decals for my partners bike as it has been repainted for a charity ride and the end result was excellent. Communication was excellent after an enquiry about delivery. Very happy to find Phoxy Design and will be sure to use again. Thanks so much!

Toby Lloyd
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

high quality

Anonymous
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Amazing quality every time!

This shop is great for printed decals I use them all the time now! Great Quality and value!

DD
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply