Shipping Policy
Our processing times are typically 1-5 working days for items produced in-house and we produce nearly everything ourselves. Occasionally there are times when we're unable to process items within this timeframe so if your order is urgent, please contact us to enquire about when we can have your order in the post.
If you do not provide print-ready artwork or clear instructions as to what you need printing, we may need to reach out to you for clarification and this can delay the processing times.
Additionally, for a small number of items, processing times are longer when they are produced using one of our specialised partners. This varies but can be 3-5 working days.
We’re a small family business and as such, have commitments during UK school holidays that often can slow down the processing of orders over these periods as it’s not financially viable to hire in cover for these brief periods.
Please bear this in mind and get your orders in AT LEAST a week before any upcoming school holiday to be sure we have time to process your order before potentially closing for a brief period.
We have a popup info box on the site to share information about pending periods of slower processing or periods of downtime with our wide customer base. Once we know the last date for orders (order deadline) we’ll add that info as well.
Delivery costs are calculated during the checkout process and vary widely depending on the type of products you are ordering, their size/weight, where they are going and what service options are available.
Shipping Time estimates are as follows:
- Please note - upgrading to a faster delivery service doesn't guarantee faster processing times, though we will try and prioritise those orders when resources allow
UK Domestic Standard Delivery
- Royal Mail Special Delivery Guaranteed Next Day by 1pm
- Royal Mail Tracked 24 - Usually 1 Working Day
- Royal Mail First Class - 1-2 Working Days
Europe - International Standard
- Royal Mail states 3-5 Working Days (though sometimes it can take 1-3 weeks)
Rest of World - International Standard
- Royal Mail states 6-7 Working Days (though sometimes it can take 1-3 weeks)
Let customers speak for us
from 774 reviewsThis color chart is very useful for anyone working with CMYK printing.
Phil is so flexible and friendly.
This is the second time I've ordered from him, and won't hesitate to use PhoxyPrinting in future.
Outstanding.
Seems really good
As always, fantastic service and product.
Awesome tshirt. Was very well received. Great communication with seller.
I ordered custom waterslide transfers for a short run of product prototypes. They were very small and detailed.
I was extremely happy with the company communication, the quality of the transfers and the fast turnaround time, which allowed me to hit my tight deadline.
Thank you.
These arrived in exceptionally quick time and the quality of prints is excellent. Thanks again for a great service. Much appreciated
The quality was fantastic and precisely what I was looking for, and the seller was very helpful! The shipping was longer than I expected, but that's not on the seller but more likely a result of customs and such complications since Brexit.
Attaching it was easypeasy (of the "lemon-squeezey" kind) and the result exceeded my expectations! Will likely order again!
Exactly what I needed, I love it thanks.
These decals are excellent. Thin yet strong, compliant with decal solutions (I used Microsol and set) and great colour density.
Highly recommended.
Ordered some waterslide decals for a couple of Lego projects and they were exactly as I'd hoped. Awesome quality. Arrived quickly. No issues whatsoever. Thanks!
Amazing service! Phill went above and beyond to ensure I got the results I wanted for my heat transfer vinyl book covers. They all turned out great!
Great quality t shirt quick delivery
Wunderschönes Geschenk für jeden Vinyl-Liebhaber!!!
Excellent quality material and great design. Enough said!